| Activity | OP2220 Library Reference, Research and Instructional Services |
| Records Series | 32 - Reference Services |
| OPR | Library Units |
| Description | Records documenting the reference services provided by Queen’s University Library, such as literature reviews, reference services at reference/information desks, as well as through email, web portals (e.g., LibAnswers), telephone, mail or fax. |
| Retention Trigger | Document date. |
| Total Retention | 3 years |
| Final Action | D |
| Disposition Plan | |
| Retention Rationale | Retention based on anticipated operational use. |
| PIB | No |
| Vital Records |
This schedule applies to official records in all media. Convenience or duplicate copies of official records are considered transitory and should not be kept longer than necessary, and in no event longer than the official copy.
GLOSSARY
- AR = Transfer to Archives
- AY = End of Academic Year
- CO = Continuous Overwrite
- CY = End of Calendar Year
- D = Destroy / Delete
- DP = Special Disposition Plan
- FY = End of Fiscal Year
- OPR = Office of Primary Responsibility
- P = Permanent
- PIB = Personal Information Bank
Printed on Sunday, Jun 1 2025