Queen's University Archives

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ActivityAD1550 General Inquiries and Complaints
Records Series31 - Complaint Files
Retention TriggerComplaints resolved or two years passed without activity and no legal implications evident.
Active (years)1
Semi-Active (years)0
Final ActionDP/D
Disposition PlanRecords that have possible legal implications and require advice of university legal counsel to be transferred to EX4100. All other records to be destroyed.
Retention Rationale
Vital Records

This schedule applies to official records. Convenience or duplicate copies of official records are considered transitory and should not be kept longer than necessary, and in no event longer than the official copy.

University Records exist in both physical and electronic formats, such as paper, email or data in a database. Paper records may or may not contain information that is duplicated in an electronic system. For technical reasons the retention assigned to the electronic records may be different from the retention of physical records. If there are differences, see instructions in this schedule for details.


  • AR = Transfer to Archives
  • AY = End of Academic Year
  • CY = End of Calendar Year
  • D = Destroy / Delete
  • DP = Special Disposition Plan
  • FY = End of Fiscal Year
  • OPR = Office of Primary Responsibility
  • PIB = Personal Information Bank

Printed on Monday, Feb 18 2019