| Activity | AD1500 Advice, Complaints and Inquiries |
| Records Series | 32 - Complaints and Inquiries |
| OPR | Department/Unit |
| Description | Records documenting general complaints, inquiries, and feedback received from students, employees, or external parties. This may encompass correspondence, resolutions, and follow-up documentation. Excludes complaints relating to academic integrity, camp incidents, information security, fraud, harassment and discrimination, health and safety, non-academic misconduct, privacy breaches, research integrity, sexual misconduct and sexual violence, and general security incidents. |
| Retention Trigger | Issue resolved. |
| Total Retention | 2 years |
| Final Action | D |
| Disposition Plan | |
| Retention Rationale | Retention based on anticipated operational use. |
| PIB | No |
| Vital Records |
This schedule applies to official records in all media. Convenience or duplicate copies of official records are considered transitory and should not be kept longer than necessary, and in no event longer than the official copy.
GLOSSARY
- AR = Transfer to Archives
- AY = End of Academic Year
- CO = Continuous Overwrite
- CY = End of Calendar Year
- D = Destroy / Delete
- DP = Special Disposition Plan
- FY = End of Fiscal Year
- OPR = Office of Primary Responsibility
- P = Permanent
- PIB = Personal Information Bank
Printed on Saturday, Mar 29 2025